Privacy Policy

Effective Date: August 12, 2026
Last Updated: August 12, 2026

Drew's Party Rentals ("Drew's Party Rentals," "DPR," "we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains the information we may collect when you visit our website, request information, make a reservation, communicate with us, or use our services; how we use and share that information; and the choices available to you.

How We Use Your Information

We may use personal information to:

  • Respond to inquiries and provide quotes

  • Create, process, and manage reservations

  • Process deposits and payments

  • Coordinate deliveries, setups, pickups, and event services

  • Communicate with you regarding your reservation or event

  • Coordinate requested services through our Party Partners

  • Provide customer service

  • Maintain accounting, tax, insurance, and business records

  • Prevent fraud and protect our customers, website, and business

  • Analyze and improve our website, advertising, services, and customer experience

  • Send promotional emails or text messages when you have opted in or when otherwise permitted by applicable law

  • Comply with applicable legal obligations

Online Booking

Customers may make reservations directly through our website.

Our website and online booking system are operated or supported by Booking Online Ltd / Bouncy Castle Network. Information submitted through our website may therefore be processed and stored through their systems as necessary to provide website, booking, communication, delivery, and related services.

Payments

Drew's Party Rentals may accept payments through services including PayPal, Square, Venmo, and Zelle.

When you use a third-party payment service, your payment information may be collected and processed directly by that provider and is also subject to that provider's privacy practices and terms.

Drew's Party Rentals does not intentionally store complete credit or debit card numbers when payment information is processed directly by a third-party payment provider.

Party Partners

Drew's Party Rentals works with trusted Party Partners to help provide additional products and services for our customers' events.

Whenever possible, Drew's Party Rentals may coordinate or arrange those services on your behalf.

If fulfilling your request requires us to provide personal information to a Party Partner, such as your name, telephone number, email address, event address, event date, or relevant event details, we will obtain your agreement before sharing that information with the Party Partner.

Information provided to a Party Partner should be limited to what is reasonably necessary to provide the service you requested.

We do not sell customer personal information to our Party Partners for their independent marketing purposes.

Cookies, Analytics, Advertising, and Tracking Technologies

Our website uses or may use cookies and similar technologies to:

  • Operate website and online booking features

  • Remember preferences

  • Maintain website security

  • Understand how visitors use our website

  • Measure website and advertising performance

  • Improve our services and customer experience

  • Support advertising and marketing campaigns

We use Google Analytics and may use advertising or measurement technologies provided by services such as Meta/Facebook, Google, and other advertising platforms.

These third parties may use cookies, pixels, tags, or similar technologies to collect information about visits to and interactions with our website. Their collection and use of information are also governed by their respective privacy practices.

You may be able to limit certain cookies or tracking technologies through your browser, device, or applicable platform privacy settings. Disabling certain technologies may affect website functionality.

California Online Tracking Disclosure

Some browsers and devices offer "Do Not Track" ("DNT") settings or other browser-based privacy signals.

Because there is not a single universally accepted standard governing traditional DNT signals, our website may not respond to all DNT signals.

Third-party analytics, advertising, social media, and other services integrated with our website may collect information about your interactions with our website and, depending on the provider, other websites or services.

Where applicable law requires Drew's Party Rentals to recognize a particular browser-based privacy preference or opt-out mechanism, we will honor that mechanism as required.

Information We Collect

Depending on how you interact with Drew's Party Rentals, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Billing, delivery, and event addresses

  • Event date, location, and event details

  • Rental selections and booking history

  • Payment and transaction information

  • Communications with us

  • Marketing preferences

  • Photos, reviews, or testimonials you choose to provide

  • IP address, browser, device, and website usage information

  • Cookie, analytics, advertising, and similar technology information

  • Other information you voluntarily provide

Some technical information may be collected automatically when you visit or interact with our website.

Marketing Communications

Customers may be offered a separate opportunity to opt in to promotional emails, text messages, or other marketing communications from Drew's Party Rentals.

You may withdraw your consent or opt out of promotional communications at any time.

Marketing emails may contain an unsubscribe option. You may also contact us at info@drewspartyrentals.com to change your marketing preferences.

For promotional text messages, you may follow the opt-out instructions contained in the message.

Opting out of marketing does not prevent Drew's Party Rentals from sending communications necessary to manage an existing inquiry, quote, reservation, payment, delivery, pickup, safety issue, or other transaction.

Photos, Reviews, and Testimonials

Drew's Party Rentals may occasionally request permission to use event photographs, customer reviews, or testimonials for our website, social media, or marketing.

We will only intentionally publish customer-provided photographs, reviews, or testimonials for promotional purposes when the customer has expressly agreed to their use.

Who Has Access to Customer Information

Access to customer information may be provided to:

  • Drew's Party Rentals ownership

  • Authorized management personnel

  • Authorized drivers and delivery personnel when information is necessary to perform their work

  • Website and booking-system providers

  • Payment providers

  • Analytics, advertising, communications, and technology providers

  • Party Partners when you have agreed to the sharing

  • Other service providers reasonably necessary to operate our business

Access by DPR personnel should be limited to information reasonably necessary to perform their responsibilities.

Delivery and Location Services

Drew's Party Rentals may use location-enabled features provided through our booking and delivery system.

When enabled, location information associated with DPR drivers or delivery personnel may be collected during active jobs to assist with delivery progress, customer updates, route planning, and job management.

Driver location information is intended to be used in connection with active DPR operations and may be made available to the customer associated with a particular delivery when the system provides that functionality.

When We May Otherwise Disclose Information

We may disclose personal information when reasonably necessary:

  • To comply with applicable law, regulation, subpoena, court order, or other legal process

  • In connection with an insurance claim

  • For accounting, tax, or auditing purposes

  • To investigate or prevent suspected fraud, misuse, or unlawful activity

  • To protect the rights, property, or safety of Drew's Party Rentals, our customers, employees, or others

  • To enforce agreements or resolve disputes

  • In connection with a sale, transfer, merger, financing, or reorganization of all or part of the business

How Long We Keep Information

Customer information associated with completed bookings is generally retained for up to five years, after which personally identifying information may be deleted or anonymized.

Certain information may be retained longer when reasonably necessary for tax, accounting, insurance, legal, fraud-prevention, dispute-resolution, or other legitimate business requirements.

When information is no longer reasonably necessary, we may delete, destroy, or anonymize it as appropriate.

Data Security

Drew's Party Rentals uses reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

Your Privacy Choices

You may contact Drew's Party Rentals to:

  • Ask what personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of eligible personal information

  • Change your marketing preferences

  • Ask questions about how your information is collected, used, or shared

We may take reasonable steps to verify your identity before processing a privacy request.

We may retain information when reasonably necessary to complete a transaction or satisfy accounting, tax, insurance, contractual, fraud-prevention, dispute-resolution, security, or legal requirements.

Privacy requests may be submitted to:

info@drewspartyrentals.com

California Residents

California residents may have additional rights under applicable California privacy laws.

Drew's Party Rentals will honor privacy rights applicable to our business and its data-processing activities as required by California law.

If our business practices, size, or use of personal information changes in a manner that subjects Drew's Party Rentals to additional requirements under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), we will update our privacy practices and notices as required.

Nothing in this Privacy Policy is intended to restrict any right available to you under applicable law.

Children's Privacy

Drew's Party Rentals provides party and event rental services that are reserved and purchased by adults.

Our website and online booking services are not directed to children under 13, and children under 13 should not submit personal information through our website.

We do not knowingly collect personal information online directly from children under 13.

If we learn that personal information has been submitted directly by a child under 13 without appropriate authorization, please contact us at info@drewspartyrentals.com so we can take appropriate action.

Social Media

Drew's Party Rentals maintains accounts on third-party social media platforms, including Facebook and Instagram.

Information you send to us or otherwise provide through those platforms may also be collected and processed by the applicable social media company under its own privacy policy and terms.

Changes to This Privacy Policy

We may update this Privacy Policy as our services, technology, business practices, or legal obligations change.

When changes are made, we will update the Last Updated date at the top of this page. If required by applicable law, we will provide additional notice of material changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information associated with you, please contact:

Drew's Party Rentals
Email: info@drewspartyrentals.com
Phone: (760) 693-3955

Drew's Party Rentals — Life's a Party!